How payment works

Simple process

1. 1. Submit your request

   Tell us what you need help with and how we can contact you.

2. 2. Huddle reviews it

   We check the request type, difficulty, urgency, and whether a vendor or professional is needed.

3. 3. Estimate is sent first

   If payment is needed, Huddle sends a clear estimate before starting.

   • Vendor or professional cost
   • Huddle service fee
   • Estimated total

4. 4. You confirm

   We do not book vendors or start paid work before you confirm.

5. 5. Manual payment for MVP

   For now, payment is handled manually.

   • Korean bank transfer
   • KakaoPay / Toss
   • PayPal
   • Wise

6. 6. Work begins after confirmation

   After payment is confirmed, Huddle starts coordination.

7. 7. Completion

   After the service is completed, Huddle confirms with you and records the result.

Current MVP pricing guide

During MVP testing: Simple help — Free. Small coordination — 5,000 KRW / $5. Vendor/helper coordination — 10,000 KRW / $10. Vendor or professional costs are separate. Pricing may change after MVP testing as the service becomes more structured.

USD prices may include payment processing and currency conversion costs.

If payment is needed, Huddle always sends an estimate first. Huddle only proceeds after you confirm.

Important notes

• Vendor or professional costs are always separate from Huddle service fees.
• Huddle does not proceed with paid work before user confirmation.
• For professional/high-risk cases, Huddle helps organize the situation and connect users with appropriate professionals — not direct legal, medical, or immigration advice.

Cancellation policy

• If you cancel before a vendor or professional is confirmed, no vendor cancellation fee applies.
• If a vendor or professional has already been booked, cancellation fees may apply.
• If the issue is caused by Huddle, Huddle may refund or waive the service fee.